Multi-million contract for renewal of mainframe-to-desktop IT outsourcing.
Virgin Trains has signed a multi-million pound contract renewal with Capgemini for IT outsourcing.
The contract, for the three year period to 2013, will see Capgemini manage the entire IT infrastructure that supports core business-critical systems at Virgin Trains, including financial and key operational systems such as train and crew scheduling and rostering, and the catering management system.
The contract also includes desktop and laptop management and support services for approximately 1,000 Virgin Trains staff at 42 locations across the UK, based on a dedicated team at a Capgemini service centre in Inverness.
Capgemini has recently completed a number of important IT projects at Virgin Trains, including a major transformation of its desktop and laptop environment, involving new hardware and a migration from Lotus Notes to the latest versions of Microsoft Exchange and Microsoft Office.
David Corr, Account Director for Virgin Trains at Capgemini UK, said: "We have constantly applied a policy of continuous improvement to all aspects of our work for Virgin Trains, with advances in technology and service levels."